Express Yourself Using Essential Conversation Skills

Learn to communicate well and connect in conversations in English with these articles and video lessons

Beyond Thank You: How to Show Appreciation and Express Gratitude in English

Take a moment and think about how many times you’ve said “thank you” today. If you’re living in the United States or another English speaking country, you’ve probably said it more times than you can count. “Thank you” has become such a common response that we often don’t notice when … Read the article and watch the video lesson

How to Handle Uncomfortable Questions You REALLY Don’t Want to Answer in English

Let me ask you something. How do you feel when someone asks you an uncomfortable question? When you’re chatting with new people at a social event or a party, or you’re interacting with strangers while waiting for the bus or the train, you might get asked an awkward question you … Read the article and watch the video lesson

How to Change the Subject or Conversation Topic in English

Imagine this situation: You’re having a great conversation with a person you’ve just met. You’re talking about a topic that both of you are really interested in, and you’re sharing ideas back and forth. You’re both asking great questions and responding with enthusiasm, but then suddenly… silence. This particular conversation … Read the article and watch the video lesson

Clarifying What You Mean, Restating Your Ideas, and Explaining Your Thoughts

It happens to all of us. You’re in the middle of a conversation with a friend, colleague, or even a stranger on the street, and you say something that just comes out wrong. Oops! What now? Maybe you used the wrong word or expression. Maybe you lost your train of thought or forgot … Read the article and watch the video lesson

How to Communicate Clearly in English for Customer Service and Call Center Jobs

 If you’re working as a customer service representative and interacting with a lot of native speakers on the phone or in person, you’re probably really concerned about clear communication in English. I recently received an awesome question from a member of this community who said: “It’s really important for … Read the article and watch the video lesson

How to Talk About Your English Level and Language Skills in Real Life

Before we get started, I have a couple of questions for you and I want you to think about them as we go through this article and video: How would you describe your current level of English? What are you trying to achieve next? If someone asked you to describe … Read the article and watch the video lesson

17 Ways to Make More Interesting Small Talk for Non-Native English Speakers Smaller

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This PDF guide includes 17 interesting, neutral conversation topics that work with just about anyone in any situation.